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Suncorp Legal Contact

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Suncorp group companies accept service of legal documents (including subpoenas, injunctions and seizure orders) in person at their head office or by mail or email (see below for details). If you require a reference check in accordance with the ASIC Reference Checking and Information Sharing Protocol (ASIC), please contact us for the details below. Please include a copy of the potential representative`s completed consent form with your reference request. Customer service will contact you if they need additional information or if they have made a decision. When you respond to your complaint, you will be informed of the progress and timeliness of your complaint. This contact information applies only to requests related to the delivery of legal documents. For general enquiries, please visit the contact page. If you are abroad and need a card during your trip, Visa cardholders can also contact Visa via a country-specific number listed on their website. Contact information for the delivery of legal documents for all Suncorp group companies is available here. The FAFC provides fair and independent resolution of financial services complaints that is free of charge for consumers. Any decision taken by the AFCA is binding on us, provided that you also accept the decision.

They do not have to accept their determination and have the opportunity to remedy it elsewhere. The AFCA has the power to hear certain complaints. Contact the AFCA to confirm if they can help you. You can contact AFCA: Clear Options Credit Cards and Other Cards You can report your Suncorp Bank Clear Options credit card, eftpos card or any other Suncorp bank card as lost, stolen or damaged and order a replacement by contacting us on 1800 775 020 (or +61 7 3362 1712 if you are abroad). If we are unable to resolve your complaint or if you prefer not to contact the people who provided your original service, our customer service team can help you. How to contact our Client Relations team: If you are a Suncorp shareholder, you can update your address and bank details, view your ownership balance and dividend returns, provide your tax identification number and register as an electronic shareholder with Link Market Services. For general administrative questions about your business, please contact Link. We appreciate your feedback on any questions we may have about how we handle your relationship with us. We strive to provide the best experience possible, but if we have not met your expectations in any way, please let us know. Suncorp does not charge any referral or activity fees. In most cases, your complaint will be confirmed within 1 business day and can usually be resolved within 5 business days.

Suncorp then began planning an even larger acquisition of insurance giant Promina Group Limited. In early 2007, the two companies agreed to terms on a merger deal worth A$7.9 billion (US$5.9 billion), marking one of the largest acquisitions in Australia`s financial sector since the turn of the new century. [7]. ** Exceptions apply if we do not have enough information to make a decision or if they enter into an agreement with you. Promina was previously part of British insurance giant Royal and Sun Alliance until it spun off its Australian operations as a separate public company in 2003. [8] The merger turned Suncorp into a giant in Australia, doubling its fortune to nearly A$85 billion ($65 billion). Head Office, Level 23 80 Ann Street Brisbane QLD 4000 The company underwent another rebranding in 2002 and adopted the Suncorp name for all of its Queensland operations and for non-insurance operations outside the state. The company`s insurance business, with the exception of Queensland, adopted the name GIO. The Queensland government initially controlled 68% of the new company, but quickly made good on its promise to sell most of its shares. In 1997, the company made a public offering that reduced the government`s stake in Suncorp-Metway to 4%, with the last remaining shares of the state being sold a year later. In 1999, Suncorp-Metway completed the integration of the Metway, QIDC and Suncorp operations and introduced a unified Suncorp-Metway brand.

As part of this process, the company also reduced its retail network and closed a number of redundant stores. Suncorp Business Services appointed its new CEO, Matt Pancino, on June 13, 2014. Pancino previously held the position of Group Chief Information Officer. [13] Suncorp acquired insurance joint ventures with automobile clubs RACQ and RAA in 2001, but decided to divest them in 2010. Suncorp entered into a joint venture agreement with RACT Insurance in Tasmania in 2007, but sold its 50% stake to RACT in July 2021. [19] [20] Important information about how we operate and regulate our online websites and online insurance transactions and how we process your personal data when you interact with us online. Suncorp owns the naming rights to Lang Park, currently known as Suncorp Stadium. It is a rectangular stadium located in the Brisban suburb of Milton and is home to the Brisbane Broncos and Queensland Reds. Suncorp is also the title sponsor of the Suncorp Super Netball competition in Australia. The naming rights to the buildings, including Suncorp Place in Sydney and Suncorp Plaza in Brisbane, are also held by the group. Suncorp was inducted into the Queensland Business Leaders Hall of Fame in 2016. [14] [15] During a detailed review in 2007, Suncorp found its credit card portfolio to be a non-core asset and began discussions to sell its $100,000/$230 million credit card portfolio to Citibank.

[9] Citibank now handles the operational aspects of the loans, while the Suncorp brand remains on the cards and Suncorp continues to interact with customers. [10] If you need further assistance filing a complaint, please see our complaint management process (PDF, 248 KB). To learn more about the fees and costs associated with a Suncorp Brighter Super Daily account, please read the policy documents. The Foreign Account Tax Compliance Act (FATCA) requires certain foreign financial institutions to disclose information to the U.S. Internal Revenue Service (IRS) or other local regulators (e.g., ATO). At Suncorp, we are committed to protecting your personal information. Legal information regarding the terms and conditions, product disclosure statements and family law policies applicable to this website in accordance with the Banking Code. Following the integration phase, Suncorp-Metway began implementing a new strategy. The company attempted to establish itself nationally and replaced its bancassurance model with a new financial conglomerate strategy.

The company wanted to expand mainly in the more profitable insurance sector. The company made its first acquisition in 2001 through the acquisition of GIO General Ltd, then part of AMP. This purchase allowed Suncorp-Metway to rank second in Australia in terms of non-life insurance income in annual premiums. Queensland established the State Accident Insurance Office in 1916[6] to provide compulsory accident compensation insurance to workers in the state`s economic sector. New laws soon created a larger insurance institution, the National Insurance Council (SGIO), which took over the National Accident Insurance Board. In addition, there were general insurance, civil liability and life insurance products. SGIO then expanded to include construction companies, pensions and finance. The Proper Officer, Court Process Desk, GPO Box 1453, Brisbane Qld 4001 For more information, please see our Suncorp Complaint Management Policy. To retrieve your quote, select the product, enter your quote number, the date of birth of the oldest policyholder and your postal code. If you have a phone number registered with us, you can reset your online banking password online. You will need your customer number (CID). We expect our procedures to deal with your complaint fairly and promptly.

However, if you are still not satisfied, you may have access to the following external dispute resolution services. Our whistleblower policy encourages, supports and encourages the reporting of issues where suspected or actual misconduct is observed. Suncorp has obtained a MySuper authorization, which allows it to continue to receive a standard pension contribution as of January 1, 2014. Suncorp is committed to ensuring the accessibility of the Site. On this page you will find our current situation and our plans for the future. Everyday & Brighter Super GPO Box 2585 Brisbane QLD 4001. Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001. You can download a completed Anti-Money Laundering and Combating the Financing of Terrorism questionnaire for correspondent banking verification purposes from this page.

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